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Customers First

Our culture of serving customers (clients, customers and vendors) permeates all areas of our business. Each associate is expected to use their judgment to earn the loyalty of our customers. Through active listening and elevated communication, we create proactive approaches and solutions to exceed our customers’ expectations. By building relationships throughout the supply chain, we bridge the information gap of service expectations by all those involved.

Passionate People

We select people who are passionate about serving. We want to make a difference to customers we service and to those around us. We draw on our highly knowledgeable and diverse group of individuals to embody our values as a company. Each individual is treated as a “part of the Aspen family” and is embraced for their individuals talents, uniqueness and gifts. We provide opportunities through training, reward assertiveness and encourage a fun environment.

Teamwork

We are a team connected and committed to the growth of our company. We understand our priorities, enjoy working together and welcome new challenges as new opportunities for success. We value new ideas from all associates. Our team strives to reach its full potential in serving our customers as if we are the only ones who will.

Continuous Improvement

We are never satisfied with status quo and will always push to make our services better. We experiment with new industry techniques while developing creative and innovative strategies that save our customers both time and money. Our diverse group of associates is encouraged and expected to challenge existing processes and make changes to enhance the quality of our service.

Environment Matters

Our work environment is one of pride in our work, mutual respect for each other and those we serve, humility in our leadership, and honesty in our communication. How we treat others is held to the highest ethical standards and we always operate and act in a professional manner. We care about people, place and planet.

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-- Aspen News --

Features now include a Product Transaction History (Recall Report)! Simply tell us what SKU or SKU and Lot you want and hit the Get/Filter Data button! All Inbounds, Outbounds, Adjustments, and Current Inventory will be listed. The data is also exportable to Excel! This entire option is now available, but is still "BETA" (in testing) at this time. Please let your Customer Service Representative know if you spot any discrepancies!

6/8/2010 - myASPENlive has been UPDATED to include NEW FEATURES!

New features include 1) The ability to search the Orders and Receipts screens by SKU and/or Lot and 2) The Orders and Reciepts line item details now show Serial Numbers! We hope this assists many of our clients find the information they are seeking quicker and easier than ever before.

- NDS Names Aspen as Regional Carrier for West Coast Operations - for More Info Click HERE